App Privacy Policy
QuickServe Inc. ("we", "us", or "the Company") establishes this Privacy Policy (the "Policy") regarding the handling of user information in the mobile applications provided by the Company.
1. Company Information (Data Controller)
- Name: QuickServe Inc. (株式会社クイックサーブ)
- Address: Sakurai Bldg. 2F, 2-8-19 Fukagawa, Koto-ku, Tokyo 135-0033, Japan
- Contact: info@91932.com / Tel. +81-3-6450-5141 (weekdays 10:00–19:00 JST)
- Personal Information Protection Manager: Manager, System Development Department
Where the GDPR or similar laws apply, the Company is the data controller for our apps.
2. Scope and Authoritative Text
This Policy applies to the mobile applications provided by the Company that link to this Policy from their store listing pages or from within the app (collectively, "our apps"). It is a document independent of the privacy policy published on our corporate website. The Japanese version of this Policy is the authoritative text; in the event of any discrepancy between the Japanese version and a translation, the Japanese version prevails.
3. Information We Collect and Purposes of Use
Our apps can be used without creating an account, and we do not directly collect information such as your name. However, our apps use the following third-party SDKs for advertising and quality improvement, which automatically collect the information below and transmit it to servers operated by Google LLC and its affiliates ("Google").
| SDK | Main information collected | Purpose |
|---|---|---|
| Google AdMob (ad serving) | Advertising ID (iOS: IDFA / Android: Advertising ID; collected only where permitted by OS settings, applicable law, and your consent choices), ad impression and interaction events, IP address (including approximate location estimation), device information (model, OS version, etc.) | Serving ads, measuring ad performance, fraud prevention |
| Firebase Analytics (usage analytics) | Identifiers such as the app instance ID, screen-view and interaction events, device and OS information, approximate region based on IP address | Improving our apps through usage analysis * Not collected in regions where consent is required (Section 7) |
| Firebase Crashlytics (crash reporting) | Crash logs, diagnostic and performance information, installation UUID, device and OS information | Analyzing defects, improving quality |
These events never include content you create or enter within an app (such as the contents of scanned codes or URLs) (Section 4).
When you contact us, we collect your contact details (such as name and email address), the content of your inquiry, and, where necessary, device/OS information, for the purpose of responding to your inquiry. This information is deleted after a reasonable period following the completion of our response.
4. Handling of In-App Data
Data you create or save within our apps, such as scan history, is stored only on your device and is never transmitted to our servers. You can delete this data within the app.
Uninstalling an app deletes the data on your device; however, copies stored by OS backup features (such as iCloud Backup or Google Backup) may persist in accordance with the settings and retention periods of the OS provider and may be restored upon reinstallation.
5. Provision to Third Parties / External Transmission
We do not provide collected information to third parties, except as required by law and except for transmission to the external service providers described in this Policy (such as Google).
Information transmitted through the SDKs described in Section 3 is handled by Google in accordance with its privacy policy. Depending on the nature of the processing, Google may process the information as an independent controller. Personalized advertising and cross-app tracking are carried out only in accordance with applicable law and your consent choices (iOS ATT and the consent form).
- Google Privacy Policy
- How Google uses information from sites or apps that use its services
- Privacy and Security in Firebase
6. International Data Transfers
The destinations of the SDK transmissions described in Section 3 include Google servers located in the United States and other countries outside Japan. Google implements appropriate safeguards, including compliance with the EU Standard Contractual Clauses (SCCs). Details of transfer destinations and safeguards are available in "Privacy and Security in Firebase" linked above.
7. Managing Consent / Opting Out
- iOS (ATT): You can choose whether to allow tracking in the ATT dialog, and change your choice at any time in iOS Settings > Privacy & Security > Tracking.
- Regions where consent is required (EEA, UK, etc.): A consent form required by law is displayed. You can change or withdraw your consent at any time from "Settings > Ad privacy settings" in the app (shown only in applicable regions). Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
- Usage analytics: Firebase Analytics does not collect usage data in regions where consent is required.
- Supplementary OS settings: On Android, you can reset or delete your Advertising ID in the OS settings (this is not itself a withdrawal of consent).
8. Additional Information for Users in the EEA and UK (GDPR / UK GDPR)
The legal bases for processing are as follows.
| Processing | Legal basis |
|---|---|
| Storing/reading identifiers on the device (advertising ID, etc.) | Consent |
| Serving personalized ads | Consent |
| Serving ads without consent (limited ads), fraud prevention | Legitimate interests (keeping our apps free of charge, security) |
| Crash reporting (Crashlytics) | Legitimate interests (quality assurance based on data minimization) |
| Compliance with legal obligations | Legal obligation |
- Retention: For the retention periods of data collected by Google, see Privacy and Security in Firebase and Google's advertising policies. Retention of inquiry information is described in Section 3.
- Your rights: You have the rights of access, rectification, erasure, restriction of processing, objection, and data portability. You can exercise these rights through the contact point in Section 11.
- Complaints: You have the right to lodge a complaint with the supervisory authority of your country.
- Voluntariness: Providing information is neither a contractual nor a statutory requirement, and you can use our apps without providing it (this may affect the ads displayed).
- Automated decision-making: We do not carry out automated decision-making, including profiling, that produces legal effects.
9. Users in Other Regions
Depending on the laws of your region (such as US state laws), you may have rights such as access, deletion, and opt-out. You can exercise these rights through the contact point in Section 11.
10. Children
Our apps are not designed for or directed at children.
11. Requests for Disclosure and Contact
Requests for disclosure, correction, or suspension of use of retained personal data, and any other inquiries about this Policy, are accepted at the contact point below. We may ask you to present identification documents. No fee is charged.
QuickServe Inc. — Personal Information Inquiry Desk
Email: info@91932.com
Tel: +81-3-6450-5141 (weekdays 10:00–19:00 JST)
Address: Sakurai Bldg. 2F, 2-8-19 Fukagawa, Koto-ku, Tokyo 135-0033, Japan
12. Changes to This Policy
We may revise this Policy in response to changes in law or changes to our apps' features. In the case of material changes (such as the addition of new SDKs, purposes, or recipients, or changes to how consent is handled), we will announce them on this page and, where necessary, provide in-app notice or obtain renewed consent. The revised Policy takes effect when posted on this page.