CocoMemo Terms of Use
Effective: October 21, 2026 (Version 1)
These Terms of Use ("Terms") set out the conditions for using the CocoMemo app ("App") provided by QuickServe Inc. ("we"). You will be asked to agree to these Terms before sending your first comment. If you downloaded the App from the App Store, Apple's Standard End User License Agreement (EULA) also applies.
1. Sharing and comments
The App lets you share memos and exchange comments within groups of people you have invited. Comments are visible to the members of the group the memo is shared with.
2. Prohibited conduct
The following are prohibited in anything you enter in the App, including memos, comments and nicknames:
- Harassment, threats, defamation or impersonation of others
- Discrimination or hate based on race, ethnicity, nationality, religion, gender, sexual orientation, disability or similar grounds
- Obscene content, sexual solicitation, or any content that sexualizes minors
- Content that encourages violence or self-harm
- Posting other people's personal information (such as addresses or phone numbers) without their consent
- Illegal activity, conduct that leads to crime, or infringement of others' rights (such as copyright or publicity rights)
- Spam, advertising, placing excessive load on the App or its servers, or using the App by unauthorized means
3. Reporting and hiding
To report an inappropriate comment, long-press it or tap the "⋮" button next to it and choose "Report". The same menu also offers "Hide comments from this person", which stops that person's comments from appearing on your screen. Group creators can remove members, and any member can leave a group.
4. Our response
We aim to review reports within 24 hours. If we determine that content violates these Terms, we may, without prior notice, delete the comment, dissolve the group, or suspend use of the App. Comments containing inappropriate words may be rejected when they are sent. Report records are kept for up to 90 days for review and to prevent recurrence, and are then deleted.
5. Disclaimer
Disputes between users should be resolved between those users. We do not guarantee that the App will operate without interruption or that location-based notifications will always be delivered. Except in cases of our willful misconduct or gross negligence, we are not liable for damages arising from use of the App.
6. Changes to these Terms
We may change these Terms when necessary. For significant changes, we will ask for your agreement again in the App.
Contact
For questions about these Terms or about comments, please use the contact details on our support page. For how we handle personal data, see our privacy policy.