Footstep Log Privacy Policy
QuickServe Inc. ("we", "us") sets out below how user information is handled in Footstep Log (the "App"), our pedometer and activity-tracking app (this "Policy").
1. Company information (data controller)
- Name: QuickServe Inc.
- Address: Sakurai Bldg. 2F, 2-8-19 Fukagawa, Koto-ku, Tokyo 135-0033, Japan
- Contact: info@91932.com / Tel. +81-3-6450-5141 (weekdays 10:00–19:00 JST)
- Personal data protection manager: Manager, Systems Development Department
Where the GDPR or similar laws apply, QuickServe Inc. is the data controller for the App.
2. Scope and authoritative version
This Policy applies only to the App. Our other apps are covered by our common app privacy policy. This document is independent of the privacy policy on our corporate website. The Japanese version of this Policy is authoritative; if there is any discrepancy with a translation, the Japanese version prevails.
3. Information the App stores on your device
The App can be used without creating an account, and we do not directly collect your name or similar information. The data below is stored on your device and is never sent to our servers (except for the backups described in Section 5). We cannot access this data.
| Data | Source | Purpose |
|---|---|---|
| Location (GPS) including background collection | Your device's location services | Recording and displaying routes on a map; automatically classifying activities (walking, running, cycling, driving, train, staying) |
| Step data | Apple Health (HealthKit) / Android Health Connect, and your device's motion sensors | Displaying step counts, daily statistics and charts |
| Motion and activity data | Your device's motion sensors (e.g. CoreMotion) | Improving the accuracy of activity classification |
| Activity logs and saved places | Generated in the App from the data above, and entered by you | Displaying and editing your activity records; naming saved places automatically |
| App settings | Your actions in the App | Storing your step goal, display preferences and similar settings |
You can delete this data from within the App, and uninstalling the App removes it from your device (except for the backups described in Section 5).
4. How location data is handled
The core function of the App is to record your routes and activities automatically, which requires location access in the background so that recording continues while the App is closed. Location is only collected if you grant permission in your operating system's dialog, and you can change or revoke it at any time in your device settings.
Location data is used solely for recording, classification and display on your device. It is never sent to our servers, and it is never used for advertising or ad targeting, nor provided to third parties for any other purpose.
5. How backups are handled
The App offers a feature that lets you back up your location, step and activity data to iCloud yourself (iOS). If you use it, the data is stored in your own iCloud account — storage provided by Apple — and we cannot access its contents.
In addition, if your device's OS backup (iCloud Backup / Google Backup) is enabled, a copy of the App's data may be kept on that OS provider's servers and restored when you reinstall. These copies remain even after you delete the App, so please remove them from your OS backup settings if you no longer need them.
6. How health data is handled
With your permission, the App reads step data from Apple Health (HealthKit) or Android Health Connect. It requests read access only and does not write data back to them.
We never use health data for advertising or marketing, and we never provide or sell it to third parties. It is used solely to display step counts and statistics on your device. You can revoke this permission at any time in your device's health settings.
7. Information collected by third-party SDKs
The App uses the following third-party SDKs for advertising and quality improvement. These SDKs automatically collect the information below and send it to servers operated by Google LLC and its affiliates ("Google").
| SDK | Main information collected | Purpose |
|---|---|---|
| Google AdMob (ad delivery) | Advertising ID (IDFA on iOS / Advertising ID on Android — collected only where permitted by OS settings, applicable law and your consent), ad impression and interaction events, IP address (including inference of approximate location), device information (model, OS version, etc.) | Delivering ads, measuring their performance, preventing fraud |
| Firebase Crashlytics (crash reporting) | Crash logs, diagnostic and performance information, installation UUID, device and OS information | Diagnosing defects, improving quality |
The App does not use Firebase Analytics or any other usage-analytics SDK. Furthermore, the location, step and activity data described in Section 3 is never passed to these SDKs. The "approximate location" inferred by AdMob is derived from your IP address and is separate from the GPS location the App collects.
If you contact us, we collect your contact details (such as name and email address), the content of your enquiry and, where necessary, device and OS information, for the purpose of responding. We delete this information after a reasonable period once your enquiry has been resolved.
8. Disclosure to third parties and external transmission
We do not provide collected information to third parties, except as required by law and for transmission to the external service providers (such as Google) described in this Policy.
Information sent through the SDKs in Section 7 is handled by Google under its own privacy policy. Depending on the processing, Google may act as an independent controller. Personalized advertising and cross-app tracking are carried out in accordance with applicable law and your consent status (iOS ATT, consent forms).
- Google Privacy Policy
- How Google uses information from sites or apps that use its services
- Privacy and Security in Firebase
9. International data transfers
The SDKs in Section 7 transmit data to Google servers located in the United States and other countries outside Japan. Google applies appropriate safeguards, including compliance with the EU Standard Contractual Clauses. Details of the destinations and safeguards are available in "Privacy and Security in Firebase" and the other references above.
10. Managing consent and opting out
- Location, health and motion: You can change or revoke each permission at any time in your device settings. If you revoke them, the corresponding features (route recording, step collection, etc.) become unavailable.
- iOS (ATT): You choose whether to allow tracking in the ATT dialog, and you can change it at any time under Settings > Privacy & Security > Tracking.
- EEA, UK and other regions requiring consent: A consent form required by law is displayed. You can change or withdraw your consent at any time via "Ad privacy settings" in the App's settings screen (shown only in applicable regions). Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
- Additional OS settings: On Android you can reset or delete your advertising ID in the OS settings (this is not the same as withdrawing consent).
11. Additional information for users in the EEA and the UK (GDPR / UK GDPR)
The legal bases for processing are as follows.
| Processing | Legal basis |
|---|---|
| Recording location, step and activity data on your device (on-device processing only) | Consent (OS permission grant) |
| Storing and reading identifiers on your device (advertising ID, etc.) | Consent |
| Delivering personalized ads | Consent |
| Delivering ads without consent (limited ads) and preventing fraud | Legitimate interests (sustaining the free App, security) |
| Crash reporting (Crashlytics) | Legitimate interests (maintaining quality on a data-minimizing basis) |
| Complying with legal obligations | Legal obligation |
- Retention: Data on your device is retained until you delete it. For data collected by Google, see Privacy and Security in Firebase and the Google advertising policies. Retention of enquiry information is described in Section 7.
- Your rights: You have the rights of access, rectification, erasure, restriction of processing, objection and data portability. Requests are accepted at the contact point in Section 14. For data held on your device, you can view, edit and delete it directly in the App.
- Complaints: You have the right to lodge a complaint with the supervisory authority in your country.
- Voluntary provision: Providing information is neither a contractual nor a statutory requirement, and the App remains usable if you do not (features requiring a permission you decline will be unavailable, and the ads shown may be affected).
- Automated decision-making: We do not carry out automated decision-making, including profiling, that produces legal effects.
12. Users in other regions
Depending on the laws of your region, you may have rights such as access, deletion and opt-out. Requests to exercise these rights are accepted at the contact point in Section 14.
13. Children
The App is not designed for children.
14. Requests for disclosure and contact point
Requests for disclosure, correction or suspension of use of retained personal data, and enquiries about this Policy, are accepted at the contact point below. We may ask for documentation to verify your identity. There is no fee.
QuickServe Inc. — Personal Data Enquiries
Email: info@91932.com
Tel: +81-3-6450-5141 (weekdays 10:00–19:00 JST)
Address: Sakurai Bldg. 2F, 2-8-19 Fukagawa, Koto-ku, Tokyo 135-0033, Japan
15. Changes to this Policy
We may revise this Policy in response to changes in law or in the App's functionality. For material changes (such as adding a new SDK, purpose or recipient, or changing how consent is handled), we will post a notice on this page and, where necessary, notify you in the App or obtain your consent again. A revised Policy takes effect when it is posted on this page.